Shopping
What delivery methods are avilable?
We use the fastest couriers to ensure swift delivery of your order. Since the roads from Hunza are occasionally blocked due to flooding and landslides, we have a warehouse in Lahore to circumvent the logical problem. So no matter the weather, your order will be delivered on time.
Do you ship internationally?
Yes, we do ship internationally. However, we recommend getting in touch with us first if you are ordering from outside of Pakistan.
How long will it take for my order to deliver?
COD orders take between 4 to 8 business days. Advance payment orders are delivered in 3 days or less anywhere in Pakistan.
Payment
What payment methods do you accept?
We offer Cash on Delivery (COD) and we also accept credit/debit card payments on the website. You can also make the payment directly into our bank account. The details will be provided during checkout.
Do you offer cash on delivery (COD)?
Yes, we offer Cash on Delivery.
Orders & Returns
How do I place an order?
There are two ways to place an order.
1. Simply add the products you want to buy to cart and then checkout after filling all the details.
2. Or you can simply send us a message on our Whatsapp and we will take your order. We are available 24/7.
How can I cancel or change my order?
If you want to cancel your order, you need to call us immediately. If your order is shipped before you call to cancel your order, you will have to return the package without opening it. We will give you a refund but you will be charged 50% of the shipping costs.
Do I need to create an account to place an order?
No you do not need an account to place an order. We are not Amazon.
How do I track my order?
Once you have placed you order, an email will be sent to you with a URL and the details to track your order. It is very simple. You can also drop us a message for an update.
Do you accept returns?
Yes, we do accept returns, but the product must not be used.