Thank you for considering our return policy. Here at Hunza Art, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a money-back guarantee without asking questions.
To qualify for a return, please ensure that:
- The product is in its original packaging and in the same condition as when it was received.
- The return is requested within 14 days of receiving the product.
- A valid proof of purchase is provided (such as an order confirmation email or receipt)
If you have received the wrong product or if it is broken, please let us know as soon as possible. We will have your order delivered again.
To initiate a return, please contact us at info@hunzaart.com or call us at 03100500437. We will provide you with further instructions on how to send the product back to us. Once we receive the returned product, we will process the refund within 5 business days.
Please note that the original shipping charges and the 2 – 3 % of transaction charges are non-refundable. If you received free shipping on your order, and you return the product, the actual cost of shipping will be deducted from your refund.
We hope this return policy gives you the confidence to shop with us and try out our products. If you have any further questions, don’t hesitate to contact us.