This is our Return Policy.
To qualify for a return, please ensure that:
- The product is in its original packaging and in the same condition as when it was received.
- The return is requested within 10 days of receiving the product.
If you have received the wrong product or if it is broken, please let us know as soon as possible. We will have your order delivered again.
If you have received the wrong product or if it is broken, please let us know as soon as possible. We will have your order delivered again.
To initiate a return, please contact us at info@hunzaart.com or call us at 03100500437. We will provide you with further instructions on how to send the product back to us. Once we receive the returned product, we will process the refund within 5 business days.
Please note that the original shipping charges and the 2 – 3 % of transaction charges are non-refundable. If you received free shipping on your order, and you return the product, the actual cost of shipping will be deducted from your refund.
Please also note that on all returns, 15% restocking fee will be charged.
We hope this return policy gives you the confidence to shop with us and try out our products. If you have further questions, don’t hesitate to contact us.